If a Guest cancels a booking
- They will receive a full refund within 24 hours of paying, minus the service fee
- They will receive a fifty percent refund within 3 weeks of paying, minus the service fee
- They will receive no refund if the event is less than 3 weeks away.
If a Host cancels a booking
- Full refund to the Guest
- Up to $250 cancellation fee can be charged to the host
If you require assistance with processing or resolving a cancelation please contact us at email@example.com